Introduction

Crecita IT Solutions is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit crecita-it.com or interact with our services.

We keep this policy straightforward and transparent. If you have any questions after reading it, please reach out to us at reach@crecita-it.com.

Information We Collect

We collect only the data that is necessary to operate this website and respond to your enquiries. Here is what we collect and why:

Contact Form Data

When you submit our contact form, we collect your name, email address, company name, phone number, and message. This data is sent directly to our email and is not stored in any database.

Analytics Cookies (Optional)

If you choose to accept all cookies, we may use analytics cookies to understand how visitors interact with our website. These are only set if you click "Accept All" on the cookie banner.

Credly Badge Embeds (Third-Party)

Our website embeds certification badges from Credly (credly.com). These are loaded as third-party iframes and may collect data subject to Credly's own privacy policy.

We do not require account creation, and we do not store any passwords.

How We Use Your Data

  • Respond to enquiries

    Contact form submissions are used solely to reply to your message. We will not add you to any mailing list without explicit consent.

  • Improve website performance

    If analytics cookies are accepted, the data helps us understand which pages are most useful and how we can improve the site experience.

  • Remember your preferences

    Your dark/light theme preference and cookie consent choice are stored locally in your browser's localStorage - no server storage involved.

We never sell, rent, or share your personal data with third parties for marketing purposes.

Cookie Policy

Cookies are small text files stored in your browser. We use a minimal set of cookies to operate this website. Below is a full breakdown of what we use and why.

REQUIRED Essential Cookies

Required for the website to function correctly. This includes your theme preference (dark/light mode) stored under the key theme in localStorage. These cannot be disabled.

OPTIONAL Analytics Cookies

Used to understand how visitors interact with our website - pages visited, time on site, and navigation paths. Only set if you click "Accept All" on the cookie banner. You can withdraw consent at any time by clearing your browser's localStorage or clicking "Reject Non-Essential" in the banner.

THIRD-PARTY Third-Party Embeds

Credly (credly.com) certification badge embeds may set their own cookies when loaded on pages where badges are displayed. These are governed by Credly's privacy policy, not this one.

Cookie Preference Storage: Your cookie consent choice is stored in localStorage under the key cookiePref. The value is either all (Accept All) or essential (Reject Non-Essential). No server-side storage is used for this preference.

Third-Party Services

Our website interacts with the following third-party services. Each operates under its own privacy policy.

Credly

Certification badge embeds are loaded from credly.com. Credly's privacy policy applies to any data they collect via those embeds.

Microsoft

As part of the Azure AI Cloud Partner Program, Microsoft may process data in accordance with the Microsoft Partner Agreement and their privacy statement.

Amazon Web Services

As an AWS Partner Network member, AWS may process relevant data per the AWS Partner Network Agreement and AWS Privacy Notice.

GoDaddy (Hosting)

This website is hosted on GoDaddy's infrastructure. Standard server access logs (IP addresses, request timestamps) may be retained per GoDaddy's own privacy policy.

Google Fonts

Fonts (Inter and Poppins) are loaded from fonts.googleapis.com. Google may log the request. This is subject to Google's privacy policy.

Contact Form Data

When you submit the contact form on our website, the following information is collected and transmitted to us:

  • Full name
  • Email address
  • Company name
  • Phone number
  • Your message

This data is sent to reach@crecita-it.com via our server-side contact handler. We use this information only to respond to your enquiry.

Contact form submissions are not stored in any database. They live only in our email inbox and are subject to our email provider's retention policies.

Your Rights

We respect your data rights. Depending on your location, you may have the following rights under GDPR and applicable data protection laws:

Right to Access

You can request a copy of any personal data we hold about you by emailing reach@crecita-it.com.

Right to Deletion

You may request that we delete any personal data we hold. Email reach@crecita-it.com and we will action your request promptly.

Right to Withdraw Cookie Consent

You can withdraw consent for non-essential cookies at any time by clicking "Reject Non-Essential" in the cookie banner, or by clearing your browser's localStorage manually.

Crecita IT Solutions operates in compliance with applicable data protection laws including the principles of the General Data Protection Regulation (GDPR).

Privacy Questions

For any privacy-related questions, data access requests, or concerns about this policy, please contact us directly.

reach@crecita-it.com

We aim to respond to all privacy enquiries within 5 business days.